Guidance for your team
Frequently asked questions
Answers to the questions restaurants ask us most often.
Which restaurants is DigiChef for?
DigiChef is for independent restaurants and small groups that want to bring together their digital tools and in-room products. Each restaurant chooses the modules suited to how it actually operates.
Do I need technical skills to use DigiChef?
No. DigiChef handles the setup in 48 hours. Your team then has a simple workspace to check information and make the available updates.
Can I start with one module?
Yes. You can choose a single module or the complete ecosystem. Other tools can be added later as your restaurant evolves.
Can I combine several modules?
Yes. You choose the modules useful to your restaurant. A connected cover can open your Digital Menu and the bill holder connects to the Reputation module. All the tools sit in the same client workspace.
Does the booking system charge a commission?
No, DigiChef takes no commission on bookings. Only gift voucher sales carry a 2% commission.
Can the physical products be customised?
Yes. Menu covers and bill holders can carry your logo, colours and the available finishes. The digital modules are also adapted to your restaurant's visual identity.
How does a DigiChef NFC product work?
The guest holds their phone to the product's NFC area. The linked DigiChef module opens automatically in their browser, with no app to install and no download.
What is the difference between the bill holder and the connected cover?
The connected cover is used at the table to present the menu and open the Digital Menu contact-free. The bill holder comes in at payment and gives access to the Reputation module. Both are customised for the restaurant and NFC-equipped.
How does billing work?
Monthly billing by direct debit. You receive an invoice each month by email, also available in your DigiChef workspace.
Do you offer a trial?
No. The subscription has no commitment and you can stop it at any time. Before you decide, we show you the module in a demo.
